This policy explains what information we collect when you use sunseason.co.id, how we use it and what rights you have over it.
Information We Collect
We collect the details you give us — your name, email address, phone number and delivery address — when you register, place an order or fill in a contact form. We also record basic technical data such as your IP address and browser type to keep the site secure.
How We Use Your Information
We use your details to process and ship your order, keep you informed about it, answer your questions and meet our accounting and tax obligations. We do not sell your data to anyone.
Payments
Payments are handled by third-party payment providers. Your card or bank details are processed directly by that provider and are not stored on our servers.
Sharing With Third Parties
We share what is necessary with couriers so your order can be delivered, with payment providers so transactions can be processed, and with the authorities where the law requires it.
Cookies
This site uses cookies to keep your shopping cart, remember your language choice and keep you signed in. You can disable cookies in your browser, but some parts of the site may then stop working properly.
How Long We Keep It
Order data is kept for as long as we need it for after-sales support, warranty and legal or tax obligations. Account data is kept while your account remains active.
Your Rights
You can ask for a copy of your data, ask us to correct anything that is wrong, or ask us to delete your account and its data where our legal obligations allow. Send your request to the email address or WhatsApp number on our Contact page.
Security
The site uses an encrypted connection (HTTPS) and access to customer data is limited to the staff who need it. No system, however, is entirely free of risk.
Changes to This Policy
We may update this policy from time to time, and the current version is always available on this page.